TERMS OF SERVICE

Last updated March 31, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Scholarly Submissions & Authors (doing business as SSA) ('we', 'us', or 'our'). We operate https://scholarlysubmissionsandauthors.web.app (the ‘Website’) through which we provide you our services, (collectively, the “Services” which include the provision and use of the Website).

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “client”, “clients”) and concerning your access to and use of the Website and the Services. You agree that by accessing the Services, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in SSA's sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed as each time you access the Services, you will be subject to, and will be deemed to have been made aware of and to have accepted, the then applicable Terms of Use.

The Services are intended for individuals or business users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. OUR SERVICES

We provide writing services with the aim of helping academics, businesses and professionals achieve their goals. The Services include but are not limited to those displayed on the Website, featuring custom service options, to cater to the variety of client needs and service requests, in the context of writing and content creation. A general overview of our service procedure is outlined below:

  • Service Request: clients can initiate requests via our website forms, emails, or scheduled calls. You’ll be asked to provide essential details such as scope, target audience, delivery timeline, any reference materials, etc.
  • Project Evaluation and Quotation: We will review your request and respond with a clear project outline, delivery timeline, and pricing. Once payment is confirmed, the project moves to the next phase. In some cases we may respond with follow-up questions to fully understand your project needs.
  • Research and Writing: We engage in rigorous research and writing procedures in accordance with project needs, ensuring the tone, structure, and style align with your objectives. You’ll be notified when payment is confirmed and the project begins, and also kept updated on milestones.
  • Editorial Review: This includes checks for structure, tone, coherence, grammar, spelling, plagiarism, etc. Be advised, our editorial processes are completely internal, and do not in any way constitute academic peer review.
  • Client Reviews and Revisions: You’ll receive the first draft for review. We offer 1 - 2 free revision rounds and may offer more at SSA’s sole discretion.
  • Final Delivery and Post-Delivery Support: Upon completion of the final version, your project files will be delivered. We offer light support (e.g., answering questions or assisting with formatting) for up to five business days after delivery. Major edits after this period may attract a small fee.

Client Participation

While we encourage active client participation throughout a project’s lifetime, it is not compulsory. Clients will have the option to indicate their preferred level of involvement when filling out service request forms. Some clients may wish to collaborate closely, while others may prefer to receive updates and only be contacted when necessary. We aim to accommodate either approach, provided that essential information is submitted in a timely manner.

Regardless of participation level, certain core details and responses may be required to proceed with the project. In such cases, clients will be notified and expected to respond within a favorable timeframe.

In situations where essential information or feedback is not received within a reasonable time frame after a request, the project timeline may be adjusted accordingly. Extended delays, typically exceeding 5 business days without communication may result in a temporary pause in project activity. Where the delay involves a decision that the client is required to make, the company reserves the right, at its sole discretion, to proceed with a decision deemed most appropriate to maintain progress. Resumption of normal project flow will depend on our availability and may involve adjustments to delivery timelines.

If a client remains unresponsive for an extended period, the service request may be marked inactive. After 14 calendar days of no communication, the project may be formally closed. In such cases, any deposits or initial payments will be considered non-refundable unless stated otherwise in a written agreement. Clients will however be allowed to resume the project at a later date (within 60 days). Should the client wish to resume the project after this period, reactivation will be at our sole discretion.

2. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all information you submit will be true, accurate, current, and complete; (2) you have the legal capacity and you agree to comply with these Terms of Use; (3) you are not a minor in the jurisdiction in which you reside; (4) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Services for any illegal or unauthorized purpose; and (6) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend, terminate and refuse any and all current or future use of the Services (or any portion thereof).

3. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the following apply to the intellectual property rights of all written content, graphics, user interfaces, databases, functionality, software, website designs, audio, video, photographs, graphics, logos, and trademarks or service marks produced by SSA in service delivery:

  • Upon full payment, all intellectual property rights to content created by SSA, in the final deliverables, transfer to the client.
  • We retain no claim to the delivered content unless explicitly agreed otherwise in writing.
  • We may use anonymized, non-sensitive excerpts for portfolio or marketing purposes unless the client requests otherwise in writing.

You and SSA agree that none of the Feedback (as defined below) you provide to us constitute confidential information, and nothing in these Terms of Use or in our dealings arising out of or related to subject matter of these Terms of Use will restrict our right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback, without compensating or crediting you or the user in question. You hereby grant us a perpetual, irrevocable right and license to exploit the Feedback in any and every way and subject to applicable law waive any moral rights in such Feedback. Feedback will not constitute your confidential information. (“Feedback” refers to any suggestion or idea for improving or otherwise modifying any of SSA’s products or services).

4. FEES AND PAYMENT

Pricing, billing and payment

The prices displayed on the Website are not fixed, they however, represent the base price for the category based on applicable criteria such as word count. Prices may also vary due to factors such as research depth, content length, complexity, and delivery time, with discounts available for multiple projects and first-time clients. All projects are hereby subject to the following payment terms:

  • Full or partial payment (50%) is required before commencement of a project.
  • Project deliverables are only released after they are fully paid for.
  • Payment plans may be considered at SSA’s sole discretion and granted on a case-by-case basis, excluding first-time clients.
  • We reserve the right to suspend or terminate services for non-payment.

Invoices sent out by SSA contain the necessary account details for payment, based on your preferred payment currency (GBP, USD, EUR), you hereby agree to take full responsibility of the transaction process as SSA will not be liable for damages resulting from errors in the transaction process. We process and track all transactions made to the provided details and uphold communication with each client in this regard.

Refund & Cancellation Policy

By engaging with the Services you agree to be subject to all service terms, procedures and policies stated herein. All suspension, termination, and refund requests made by either you or SSA will hereby be subject to the following, under SSA’s sole discretion:

  • Requests for refunds must be made before commencement of a project.
  • Partial refunds may be considered if the project is in progress but not completed, at SSA’s sole discretion.
  • No refunds will be issued for completed work, all deliverables will be delivered.
  • Cancellations requested mid-project may be subject to a cancellation fee proportional to the work completed.

Special requests in this regard beyond the existing provision afforded herein may be considered and granted on a case-by-case basis at SSA’s sole discretion.

5. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available.

As a user of the Services, you agree not to:

  • Systematically retrieve data, Forms, or other Content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Engage in unauthorized framing of or linking to the Services.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive information.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the Website or Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Attempt to impersonate another user or person.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise beyond the license granted to you under these Terms of Use.
  • Decipher, decompile, disassemble, or reverse engineer any of the Software comprising or in any way making up a part of the Services.
  • Attempt to bypass any measures of the Website designed to prevent or restrict access to the Services, or any portion of the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Copy or adapt the Website, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other malicious material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website or the Services.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Software or the Services, or using or launching any unauthorized script or other software.
  • Disparage, tarnish, or otherwise harm, in our opinion, SSA, the Website, and/or the Services.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.

6. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

7. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy to understand our use of your personal information. You acknowledge that you have reviewed and understand our Privacy Notice.

8. TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON IF WE REASONABLY CONSIDER THAT SUCH PERSON IS IN BREACH OF THESE TERMS OF USE, OUR ACCEPTABLE USE POLICY, OR OF ANY APPLICABLE LAW OR REGULATION, INCLUDING WITHOUT LIMITATION BREACHES OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the Content or the Services from time to time to update our offerings. We also reserve the right to modify or discontinue all or part of the Services if SSA were to close down or if we decide to change SSA’s business offering. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services from time to time and will endeavor to give you notice of such changes. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

Nothing in these Terms of Use will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

10. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

11. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, THE CONTENT OR ANY THIRD-PARTY CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY WEBSITE AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

12. LIMITATIONS OF LIABILITY

WE DO NOT GUARANTEE ANY SPECIFIC OUTCOME (E.G., PUBLICATION, ACADEMIC ACCEPTANCE, OR BUSINESS SUCCESS) FROM THE USE OF OUR SERVICES.

IN NO EVENT WILL WE OR SSA’S DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY (DIRECT OR INDIRECT): (A) LOSS OF DATA, (B) LOST PROFIT, OR (C) LOST REVENUE OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING AND (B) THE SUM OF US$100.

CERTAIN STATE LAWS AND COUNTRIES’ LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, made by any third party due to or arising out of: (1) your contributions; (2) use of the Services; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

14. GOVERNING LAW

This agreement shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflicts of law principles.

15. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby agree that you shall independently back up all your data and waive any right of action against us arising from any such loss or corruption of such data.

16. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Website or using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

17. OTHER IMPORTANT INFORMATION

These Terms of Use and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and SSA. You confirm that you have not relied on any prior or side statement, agreement, or representation, whether these were oral or written, to enter into this agreement with us.

Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time.

If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

You and SSA are independent contractors and shall so represent ourselves in all regards. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Services.

You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

You and SSA agree that these Terms of Use will not be construed in favor of or against either party by reason of authorship.

We may send notices pursuant to these Terms of Use to the email address you provided us, and such notices will be deemed received twenty-four (24) hours after they are sent. You may send notices pursuant to these Terms of Use to info.ssahub@gmail.com, and such notices will be deemed received seventy-two (72) hours after they are sent.

No delay, failure, or default, will constitute a breach of these Terms of Use to the extent such delay, failure, or default is caused by epidemics or pandemics, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, any law or any action taken by a government or public authority, non-performance by suppliers or subcontractors, interruption or failure of utility service, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, or other causes beyond our reasonable control.

18. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at info.ssahub@gmail.com